About Us - Chattanooga's Premier Cannabis Dispensary
Hemp House Cannabis Dispensary was founded by Dwayne Madden in Chattanooga, Tennessee, in 2017, becoming the first CBD retail store in Chattanooga. After attending a local hemp event and spending time with the farmers and exhibitors, Dwayne realized there had to be a way to educate Chattanooga on the amazing products being harvested in the Tennessee region. Hemp House is proud to offer only local, Tennessee-sourced cannabis products.
SHIPPING & LOCAL DELIVERY
Allow 1-3 business days for shipping of your online order. A USPS tracking number will be sent upon shipment of your order. If you do not receive a tracking number by email, please check your junk/spam folder. Once your order ships, allow 7-10 business days from the date your order ships to delivery to your address. If you don't receive your order by the 10th business day, please don't hesitate to reach out to us.
Free Local Delivery is available ONLY on orders over $40 and within 10 miles of our fulfillment center in East Ridge. Place your order online and enter your shipping address at checkout. If local delivery is available for your order, you will see an option to select Local Delivery. If your order does not qualify, you will only get a shipping option.
Deliveries are Monday-Thursday. Delivery is NOT available Friday-Sunday. Orders must be received by 2:00 p.m. for same day delivery. Orders received after 2:00 p.m. will be made the next available delivery day.
RETURN & EXCHANGE POLICY
We always want a happy customer! If returning an unopened product and you do not want to make an exchange, a refund will be provided. Opened products are not eligible for returnable or exchange. In the case of a potentially defective disposable vape pen, before issuing a refund or exchange, the pen will be plugged into a charger in an attempt to make sure the issue isn’t a low or dead battery. If charging the battery does not resolve the issue, we will offer an equal exchange.