Return & Exchange Policy

We always want a happy customer! If returning an unopened product and you do not want to make an exchange, a refund will be provided. Opened products are not available for returnable or exchange.

In the case of a potentially defective disposable vape pen, before issuing a refund or exchange, the pen will be plugged into a charger in an attempt to make sure the issue isn’t a low or dead battery. If charging the battery does not resolve the issue, we will offer an equal exchange.